Senior citizens, essential be aware for you! From KYC to doorstep banking, all services that your bank has to provide


With digital banking on the rise, in recent times no longer many financial institution financial savings account holders go to financial institution branches. However, no longer many senior citizens may be nicely versed with the era and may still decide on creating a go to to the bank branch for his or her banking desires. RBI had asked all the banks to put positive critical matters in the vicinity for the benefit of the senior citizens and also for the differently-abled such as visually impaired individuals.

Most banks have a separate financial institution account for senior residents with a host of capabilities for them for ease of operation of the financial savings financial institution account and top-quality returns on their price range. Also, banks have to mechanically convert absolutely KYC compliant account into ‘senior citizen account’ on the premise of the date of beginning to be had with financial institution facts. For those who are above 70 years, there certain primary banking transactions that they’ll utilize even from domestic.

Doorstep banking
As a senior citizen, one may additionally publish the KYC documents and Life Certificate to the bank sitting at domestic. The financial institution may additionally charge for the carrier, depending on their Board accredited policy, however, banks have additionally been asked to provide positive different centers to senior residents free of fee.

In view of the difficulties faced by senior citizens of more than 70 years of age and otherwise-abled or infirm persons (having medically licensed persistent infection or incapacity) including people who are visually impaired, banks are recommended to make concerted attempt to provide fundamental banking facilities, which include choose up of coins and units towards receipt, delivery of cash in opposition to withdrawal from account, transport of demand drafts, submission of Know Your Customer (KYC) documents and Life certificate at the residence of such account holders, the banks had been requested by the RBI to offer doorstep banking to them.

Seniors go to to the department
Still, if a pensioner desires to go to the branch, she or he may additionally even put up the physical Life Certificate shape at any branch of the pension paying bank. The banks were asked through the RBI that they ought to make certain that after a Life Certificate is submitted in any department, inclusive of a non-domestic department, of the pension paying financial institution, the same is updated and uploaded promptly in Core Banking Solution (CBS) by way of the receiving branch itself, to avoid any delay in credit score of pension.